Mandarin Speaking Housekeeping Supervisor
Viking
European Union
Remote
posted 9 days ago
About Viking
Thank you for your interest in career opportunities at Viking. We encourage you to use this website or our company website (www.vikingcareers.com) to search and apply for available positions.
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Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise® in contrast to mainstream cruises.
With more than 250 awards to its name, Viking has been rated at the top of its categories for river, ocean and expedition by both Travel + Leisure and Condé Nast Traveler.
The Role
作为客房管家，您将根据维京外展中国市场的专业服务标准，确保船上的清洁、秩序和卫生达到最佳状态，以最大程度地满足客人的需求。您将负责客人洗衣的接收与分发，管理并交还维京游轮的制服，确保登船日的顺利运作，并保持清洁部的无可挑剔的状态。您还需积极协助客舱清洁及洗衣工作，遵循公司标准及HACCP规则，定期照料船上的植物和花卉，分发每日行程、礼品订单和夜床服务。您将参与开船和闭船的准备工作，激励和培训客房服务团队（负责洗衣、客舱及公共区域的5-13名员工），监督团队的工作，替代客房服务员（如假日期间），参与货物装载，并在预算范围内控制清洁成本。您还需与酒店经理合作进行库存订货，确保库存的正确管理，并按照公司程序进行盘点，同时积极与客人交流和互动。
English level
Fluent
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